Contact us

customer service


If you would like any assistance, just give us a call.


Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. We're here to help you in any way we can.

MSC Cruises registered office

MSC Cruises S.A. (CHE 11280 8357) whose registered address is Eugene Pittard 16, CH-1206 Geneva, Switzerland. Established in Switzerland, 2006.

Telephone Number

0203 426 3010

Opening Hours

Mon - Fri  9:00 am - 7 pm

Saturday 9:00 am -5:30 pm

Sunday -10 am- 4 pm


MSC Cruises UK

Export House
Cawsey Way
Woking
GU21 6QX

MSC Cruises Cares

For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.